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Enhancing Experiences: Self-Service Portals for Customers, Vendors, and Employees

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  Self-service portals have transformed the way customers, vendors, and employees interact with businesses. For customers, self-service portals offer autonomy, accessibility, and personalized experiences. Vendors benefit from streamlined collaboration, enhanced transparency, and efficient support channels. Employees enjoy self-service HR operations, access to training resources, and improved internal communication. By implementing self-service portals, businesses can drive …

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Future of customer support

The Benefits of Self-Service Customer Portals: The Future of Customer Support

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Customer support has come a long way in recent years, and businesses must continuously adapt to meet the ever-changing needs and expectations of their customers. One solution that has proven to be incredibly effective is the implementation of self-service portals. These portals allow customers to access information, find solutions to their problems, and get the …

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What is Rapid Application Development (RAD) & Its Benefits?

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If you’re looking for a faster way to develop your application, consider using a method other than the waterfall method. This requires sticking to the planned schedule and does not allow continuous iterations. This means that every time a client proposes a change, you have to start over. Instead, we can consider the Rapid Application …

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Why Custom App Development is a Better Choice?

Why Custom App Development is a Better Choice?

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Tablets and Mobile phones are the most used electronic gadgets in today’s world. As this technology is adopted by all age groups, the reliance on mobile devices and the Internet is increasing day by day. As adoption rates increase, so do customer expectations of getting the application of their choice within the device of their choice. These apps also …

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Top 10 benefits of vendor portal

What is a Web Application and Its Benefits

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Definition Web application is an application that runs on a web server, unlike computer-based software programs that are run locally on the operating system (OS) of the device.   Overview Many of the businesses use the web as an economic communications channel. It allows them to exchange information and data with their targeted market and makes swift, …

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Why Your Business Need A Custom Web Application

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From email to e-commerce, every business that exists today relies on a variety of various applications to sustain the business. Sometimes you may also feel like you have already got the applications that you wished for, but have you ever thought, there’s always a “Gotta be a far better way” or “I hope this could also be a part of the software…” …

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5 Advantages of RAD (Rapid Application Development)

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According to Gartner, Inc.’s most up-to-date mobile app survey, the first barriers to application development within the enterprise are cost, time, and gaps in technical skills. Rapid application development (RAD) methodology has reduced the impact of these denigrator on app development. RAD is a method of software development that’s defined primarily by rapid prototyping and iterative delivery. The RAD model can be used as an alternative …

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Why Law Firms are Adopting Intranet Portals?

Why Law Firms are Adopting Intranet Portals?

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Legal industries are generally not considered when it comes to digitalization. A recent survey revealed that 80% of lawyers don’t record time on a mobile device, and nearly one-third of firms are employing a version of Microsoft Word that’s seven or more years old. As expected, the Luddite approach comes at a price. Firms quick to embrace …

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vendor management

Benefits of Establishing an E-Procurement Process

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Nowadays most teams that deal with suppliers or vendors are struggling to keep up with the increasing volatility of market and top the race with their competitors. But, most of these organizations are still stuck with the older, legacy ERP systems that pulls them back from the rest. Whether it’s an old legacy ERP software …

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Employee Engagement

Importance of Intranet for Employee Engagement

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In many of our cases, “employee feedback” brings back memories of an unpleasant annual meeting with an inaccessible boss. But in today’s world, employee feedback is evolving into a continuous listening strategy that builds trust between managers and employees. Regular employee feedback leads to a very high level of employee engagement with many benefits. Employee …

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How Reduce Risk When Outsourcing Key Activities to a Vendor

How Reduce Risk When Outsourcing Key Activities to a Vendor

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Even if the provider is responsible for the day-to-day management of a particular product or service, the organization is responsible for all compliance requirements. Third parties can help organizations reduce costs, improve revenue, and improve product quality.  But a successful vendor relationship doesn’t end once you negotiate an honest price for a vendor’s product or service. By fixing an outsourcing process and …

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Your Complete Guide to B2B Vendor Portals

Your Complete Guide to B2B Vendor Portals

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Vendors/suppliers are pivotal to insure the proper procurement of products and services for your business. Proper supplier management practices contribute to better connections with your suppliers/vendors. Working in sync with suppliers/vendors helps you fulfill your tasks and achieve success briskly. Immaculately, effective supplier management solutions aim for a win-win situation for both you and your …

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Top Must Have Features of Retail Apps to Boost Sales

Top Must Have Features of Retail Apps to Boost Sales

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The roar in the retail sector has taken a huge jump, and the upsurge for mobile apps is adding at a faster pace. Preliminarily, a retail website with easy-to-use functionalities was sufficient, but at the moment, you need fresh and creative retail mobile apps to make the most for your business. The booming mobile platform …

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Vendor Portal steps

What are the Stages of Vendor Management System?

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Vendor or supplier portals as some call them, have been around for many years, but have recently become an indispensable technology for vendor management. From sourcing to accounts payable, a supplier portal provides an essential platform for parties to communicate, collaborate and transact 24/7 from anywhere in the world. In difficult times as pandemics, vendor …

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Vendor Portal

How to Choose the Right Vendor Portal

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Supplier management software is a necessity for any organization that has a risk-based approach for handling the vendors and other third parties. These applications centralize information, automate workflows, and deliver action-oriented reports that are used to manage risk, increase performance, and ensure vendor compliance. However, when it comes to choosing vendor management software, there is …

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Modern Intranet for employees

Rise of the Modern Intranet in workplace

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Does the term “intranet” give you bad nightmares of cluttered queue-sharing of files or never-ending links that make it insuperable to find what you need. According to Forrester, the experience and lack of employee-friendly intranet functionality in intranets have led a large number of company employees to rank it as their least-loved work tool. Without …

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Why Small Business Should Have a Website

Why Small Business Should Have a Website

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Today you’ll have a website for just about anything—from crowdfunding campaigns to ordering food online. Except for some reason, an estimated 30-40% of small businesses are slow to move online. In surveys, many business owners say they don’t have the talents, the time, or the cash to create an attractive website. Yet surprisingly many say they don’t need a website at all, either because it isn’t required or …

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Salon and Barbershop

Why Salon and Barbershop Needs A Business App

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If you have a salon or barbershop, you need to break new ground and keep up with the latest marketing trends. Whether you’ve got a barbershop with only one chair, a salon with 20 employees, or anything in between, it’s time for you to seek out new ways to retain and increase your client base. A salon or barber mobile app may be a solution to make extra …

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How Important Is Procurement To Your Company?

What are Some Best Practices for Designing an Ecommerce App?

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According to Statista, there is a steady growth in online sales, which is why more and more people prefer to buy online. Retail is committed to providing the best deals to its customers to be number one in the market. Today, e-commerce mobile applications are one of the best solutions to easily connect with buyers …

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Conversational AI Chatbot

Why Businesses Need Conversational AI Chatbot Solutions

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The introduction of dialogue-oriented AI chatbots for interaction-intensive businesses was already on a high-growth path before the outbreak of the pandemic. Early deployments that fell short of expectations provided a good opportunity for some interesting advancements in the design and technology that underlie today’s chatbot. But there is still some confusion about what chatbots really …

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Intranets

How intranets can improve a fractured workplace

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There is often discord and poor alliance within a workplace, regardless of its remote working status and its dire effect on employees and profits alike. Working in a fragmented/disorganized workplace causes fear and isolation among employees, with separate departments unable to connect due to ineffective or non-existent communication. This, in turn, puts a strain on …

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Vendor Assessment and Ranking of Vendors

Advantages of Vendor Assessment and Ranking

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What Is Vendor Assessment? Vendor evaluation is an assessment and approval process with which companies can find out whether potential vendors and suppliers can meet their organizational standards and obligations after the conclusion of the contract. The main objective is to secure a portfolio of first-class, low-risk vendors and suppliers. Vendors and suppliers provide both …

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Automate Vendor Management Activities

Procurement Automation Activities

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Is it possible to optimize a company’s expenses without hiring new employees or investing heavily in IT? Is there a way to make procurement processes like supplier onboarding, contract reviews, and document sharing seamless and streamlined? Can we avoid costly invoice processing and manual data entry errors? The solution is, yes, you can, and procurement …

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What is Custom Application Development & It’s Benefits

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Used for everything from accounting and reporting to employee planning and customer relationship management, it is essential in today’s business. These applications save a significant amount of companies time and money by creating structured, often automated processes that meet business needs and eliminate human error. So, it’s no surprise that $ 3.94 trillion was spent …

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What is a Vendor Portal and it's Benefits?

What is a Vendor Portal and it’s Benefits?

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In today’s world of e-procurement, many of us and businesses don’t realize how easy our lives could be when making a simple (but very important) decision. Understanding how a supplier portal integrated with ERP can make your company’s procurement process much more streamlined, more automated, and more efficient is the first step in understanding why …

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What are the Features of Vendor Portal

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For anyone in the procurement business, manually managing a supplier database is often a time-consuming process. Entering data, tracking vendors, updating promotions, etc. can often be frustrating and can cause unnecessary risks, mistakes, and oversights. On the other hand, the entire procurement process with the help of a supplier portal is usually more fluid, more …

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Vendor Portal: Competitive Differentiator or Must-Have Offering?

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For small-to-medium businesses (SMBs), supplier management is often a challenge. Have you ever thought about what goes into onboarding a prospective supplier? The method requires submitting documents, filling out questionnaires, browsing background screening, and much more. If you’re managing this process manually, that leaves room for error, adds delays to the method, and makes it difficult to deliver a superb supplier …

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How Intranet Supports The Post-Pandemic Employee Experience

How Intranet Supports The Post-Pandemic Employee Experience

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Reopening of offices and post-pandemic activity is occurring at different speeds, as each country is trying its best to come back to normal. As we attempt to emerge safely from lockdowns, there’s much disparity in vaccine uptakes, infection rates, and ever-changing government mandates. This makes it harder for internal communicators at global enterprises to succeed in those cross-border. Strategies are made more …

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5 Reasons Why Chatbots are the Future of Customer Service

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The human ability to know and recognize the communication context for the ideal response is at the core of any human conversation. What if this underlying principle could be replicated through machines, through artificial intelligence and machine learning? You get the sophisticated bot-based conversations of today. The Manmachine talks are at an all-time high. Chatbots …

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Importance of mobile app in banking and Financial sector

Importance of Mobile App in Banking and Financial Sector

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The phrase “banker’s hours” has traditionally been used in a bad light. There was very limited access to the financial services for a long period of time, leading the customers to visit a physical branch or a broker’s office. Fortunately, with the digital revolution, things are changing positively in the financial industry.   “Fintech” and …

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How to Increase Productivity in your Workplace

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If you’ve got a cheerful workforce, their productivity will increase, and this is often what is going to help your business to grow. Even if you are just starting your company, otherwise you are within the industry for several years, it is often difficult to understand what to try and how to make your employees happy. Sometimes, it only takes a couple of small changes to form a difference. However, there also …

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Employee Retention and It's Importance

Employee Retention and It’s Importance

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What is a corporation? A setup where individuals work for the same goal or mission is known as an organization. Individuals working together in a corporation to earn their bread and butter also to make profits are called employees. Employees are the lifeline of a corporation and contribute effectively to its successful running and profit-making. An organization can’t survive if the workers aren’t serious …

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5 Reasons Intranets Are More Important Than Ever

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Is your company considering an intranet portal, but wondering if it’s worth it? Are you thinking that perhaps the entire idea of an intranet may be a bit outdated? That’s a valid concern, as long as intranets in one form or another are around for many years, and lots of them are showing their age, with their bad interfaces, old content, and declining employee usage in …

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Top 10 Benefits of a Vendor Portal

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In today’s fast-paced and interconnected business landscape, maintaining strong relationships with vendors is paramount for success. To facilitate seamless communication, efficient collaboration, and streamlined operations, many businesses are turning to vendor portals. These digital platforms offer a plethora of benefits that not only enhance vendor interactions but also contribute to overall business growth. In this …

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Intranets

How to Improve Teamwork in Organizations

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What is teamwork? In the workplace, teamwork is defined as individuals coming together to mix their strengths and knowledge for a standard goal. Individuals cooperate and work together while sharing feedback and learning from one another’s skills and knowledge. Great teams don’t just get along, they share an equivalent commitment to performance and strive towards an equivalent desired outcome. This creates an environment …

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