Chatbots

The introduction of dialogue-oriented AI chatbots for interaction-intensive businesses was already on a high-growth path before the outbreak of the pandemic. Early deployments that fell short of expectations provided a good opportunity for some interesting advancements in the design and technology that underlie today’s chatbot. But there is still some confusion about what chatbots really …

Why Businesses Need Conversational AI Chatbot Solutions Read More »

The human ability to know and recognize the communication context for the ideal response is at the core of any human conversation. What if this underlying principle could be replicated through machines, through artificial intelligence and machine learning? You get the sophisticated bot-based conversations of today. The Manmachine talks are at an all-time high. Chatbots …

5 Reasons Why Chatbots are the Future of Customer Service Read More »